Privacy Policy
Privacy Policy
Effective Date: 13 December 2024
Sweet Life Italy S.r.l. (hereinafter referred to as “the Company”), located at Via Pergolesi, 5, 62022 Castelraimondo (MC), Marche Region, Italy, VAT Number: 02144810435, is committed to protecting your personal data and ensuring transparency in how we use it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through our website, email, or other means.
1. Data Controller The data controller for your personal information is Sweet Life Italy S.r.l.
Address: Via Pergolesi, 5, 62022 Castelraimondo (MC), Marche Region, Italy
Email: [email protected]
PEC: [email protected]
2. Personal Data We Collect We may collect the following types of personal data:
Contact Information: Name, email address, phone number, and physical address.
Booking Information: Travel preferences, dates, and special requests.
Payment Information: Billing details and payment card information.
Technical Data: IP address, browser type, and operating system.
Communication Data: Messages, inquiries, and feedback sent to us.
3. Purpose of Data Processing We process your data for the following purposes:
To facilitate bookings and provide tailored travel services.
To respond to your inquiries and provide customer support.
To comply with legal and regulatory requirements.
To improve our services and website performance.
To send promotional communications and offers (if you have opted in).
4. Legal Basis for Processing We process your personal data based on one or more of the following legal grounds:
Consent: When you provide explicit consent for specific purposes.
Contractual Obligations: To fulfill the contract between you and the Company.
Legal Compliance: To meet legal and regulatory obligations.
Legitimate Interest: For purposes such as improving services or marketing.
5. Data Sharing We may share your data with:
Trusted third-party service providers involved in your travel arrangements.
Payment processors to handle transactions securely.
Authorities, where required by law or regulation.
6. International Data Transfers If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as standard contractual clauses or equivalent protections.
7. Data Retention We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Booking and transactional data may be retained for up to 10 years for accounting and legal purposes.
8. Your Rights You have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Rectification: Correct inaccuracies in your data.
Erasure: Request deletion of your data under certain conditions.
Restriction: Limit how we process your data.
Portability: Obtain a copy of your data in a portable format.
Objection: Object to data processing based on legitimate interests.
Withdraw Consent: Revoke your consent at any time.
To exercise these rights, please contact us at [email protected].
9. Cookies and Tracking Technologies Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
10. Data Security We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
11. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Please review it periodically.
12. Contact Information If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
PEC: [email protected]
Address: Via Pergolesi, 5, 62022 Castelraimondo (MC), Marche Region, Italy
